What happens when something goes wrong? (loss, damages, no show at rental point)?

For any rental transaction, whether online or in the real world, a rental contract, or agreement, is established between the owner and the renter to confirm the deal and its conditions. This contract is available for display within the description of the items listed for rent. The consequences of an incident are governed by this contract and of course by any legislation that is in effect. Zilok also provides a standard contract that individuals are free to use, that includes all the essential clauses of a classic rental agreement. In case of loss or damage of the rented item, the clauses regarding the security deposit are particularly helpful to resolve the issue.

What is a booking request?

A booking request is issued when a Hiremine user wants to rent a listed item, and asks the owner through Hiremine if he would accept or decline, considering the starting and ending dates chosen for the rental.

How does the deposit system work?

A security deposit is given in cash or other goods as defined by the owner. Hiremine does not manage the security deposits requested by owners. That is worked out between the renter and the owner, according to a procedure that the owner will define in the description of the item. The details can also be added directly to the standard rental agreement provided by Hiremine to the owner.